+ CategoryInfo : InvalidOperation: (:), FaultException + Test-CsExStorageConnectivity -SipUri -Verbose Please check event log and trace for relevant Nullable`1 autoCreateParentFolder, IStorageService& client, Boolean reAuthorize), inner exception=. The command restarts the same execution multiple times before failing command with following error –ĥ 16:44:28.786 Autodiscover, received GetUserSettings response, duration Ms=5836, response=Īt .HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)Īt .EndCall(String action, Object outs, IAsyncResult result)Īt .InvokeEndService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)Īt .Invoke(IMessage message)Īt .RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)Īt .RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)Īt .IStorageService.EndExecuteCommand(IAsyncResult asyncResult)Īt .(StoreOperation operation, String sipUri, BaseRequestType ewsRequest, The output of above command shows that Autodiscover execution is happening on-prim and then online and failing.

The following commands were executed on both Skype for Business server and Exchange, and data collected to isolate the issue: Skype for Business PowerShell command – The Skype for Business administrator see an event log with event ID 32054 – LS Storage Service: functionality of SFB client does not work for the end user.Īdditionally, the end user sees an error/warning on bottom right corner and details with that error states that “EWS cannot connect to Exchange hybrid. When the end user enters the credentials by clicking “Enter Credentials” button, end-user prompted again for the same – as if the credentials are either invalid or something goes wrong. User Reported Issue:Įnd-users see the following on Skype for Business or Lync client.

The details below provide exactly what is observed, what are the causes and what are the fixes. In the past few months, multiple Catapult customers reported an issue with Skype for Business client prompting end users to enter exchange hybrid credentials and repeat for the credentials.

Skype for business login fails